Full-Service VIP Arrival & Departure Services
Arrive and depart like a VIP for your Grand Cayman getaway. Enjoy a personalized escort through the airport and Customs and private transport to and from the airport to your property. We have two round-trip packages, based on the size of your party: up to 8 Guests and 9 – 16 Guests. Children under the age of 2 are not counted in the total tally. In addition to our VIP services, all of our guests enjoy access to the resort amenities of The Ritz-Carlton Grand Cayman during their stay.
With our VIP Service, we will provide the following personalized service to our esteemed guests:
- Personalized meeting as the passenger exits the aircraft stairs and approaches the covered terminal sidewalk
- Collection of passports and expediting entry through the immigration counters for processing
- Escort to the baggage collection area where baggage porter(s) will manage the baggage from the arrival belt through customs and load into the awaiting transport
- Expedited escort to the Customs Inspection Counter for processing
- Escort to the private transport from the airport to the property
Typically, the arrival experience is under 20 minutes from the exit of the aircraft to boarding of ground transportation. The longest wait time is for the baggage. Due to customs requirements, the party must remain together and all clear customs with the baggage together.
- Lobby collection of baggage and guests by private transport to the airport
- Curbside handoff to personalized escort to airline passenger check-in
- Curbside handling of baggage to airline baggage check-in
- Escort to head of the Line Security Screening
- Escort to departure hall/gate seating area prior to boarding
Typically, the departure experience from the transport vehicle to the check-in counter is immediate (1-2 minutes). Once checked-in, the escort to security passport review and screening is another short 1-2 minute process. For high-season departures, we recommend a guest and baggage property front door pickup no less than 2 hours before the flight departure time. During the few peak days, we may need to schedule the pickup for 2 ½ hours prior to the scheduled flight departure due to traffic congestion on the way to the terminal.
- 1-5 Guests: $1250.00 USD
- 6-10 Guests: $2200.00 USD
- 10+ Guests: Pricing available upon request
Please note, all of these prices are subject to a 10% service fee.